The stress of a sixty quid bag 
Would make the plumpest of mammories sag
Aviational scandals from Scandinavian vandals
You're a disgrace to the Norwegian flag

And Kiwi.com you're just as bad
Helping these rogues as there's money to be had
Is it hard to operate with decency?
To cooperate and offer leniency?

I admit it was wrong to put his first name as Bill 
William Edward Gabriel, the seat who's bum will fill
One hundred and twenty euros for what?
For two minutes of typing that's rather a lot

Why can't you be fair
Norwegian Air
Just skip that ammendment fee
And just let us change it for free

一天以后，北大荒人回了一首诗，道歉，退钱：

Dear Gus,
We understand all the fuzz
We try our best to reduce all the buzz
But fear not because’
we do not throw anyone under the buss
especially not a person like you
since diamonds in this world are so few

We are sorry for any inconvenience that may have occurred
It can seem like our vision is sometimes blurred
But I can promise you that we try to fly like a bird

We thank you for your rhyme
We had a really great time
You thank us for being fair
We thank you for joining us up in the air

We wish you a great trip
With us the world is on your finger tip
Just be sure to follow the landing strip

We wish you an awesome day!
Best regards, Mats & Natacha

我那爱徒，是时候给KLM写诗啦。师傅给你起个头：

Why can't you be smart

Take my mileage card

I also need a seat

That best fits my need

......